Pa. attorney general sues Allentown home improvement company
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The point out attorney general’s place of work has submitted go well with versus an Allentown house advancement company, accusing it of deceptive, significant-stress profits practices.
Curtis Total Assistance, Inc., took edge of customers — a lot of of whom have been aged and lived on your own — by making use of misleading tactics to trick them into having to pay for needless operate, Lawyer Typical Josh Shapiro explained in a news release.
The go well with names the business and two workforce, manager Richard Rate and industry supervisor Matthew Price.
“Curtis Complete Company flat out lied to Pennsylvanians,” Shapiro said. “They misinformed customers about their appropriate to terminate contracts and in some occasions, refused cancellation outright. They applied negative data, partial details, and soiled tips to pad their expenditures at the price of more mature Pennsylvanians.”
The go well with expenses that the firm advised prospects get items that had been needless and in some conditions inappropriate for the customer’s property. Some customers have been requested to signal incomplete invoices that have been later on crammed out or altered by a Curtis employee, the go well with says, while buyers who tried to cancel contracts were being frequently refused, and in some cases threatened with lawsuits.
The Rates allegedly employed large-tension and scare practices to convince consumers their overall health and security had been at hazard if they didn’t make encouraged buys and insisted on starting up perform straight away to discourage 2nd views.
Consumers were being specified the impact that they have been taking out a financial loan for dwelling improvement companies in a sure amount of money, only to afterwards discover they had signed up for a credit rating card and have been liable for purchases in excess of the total verbally agreed to, the accommodate fees.
Shapiro’s information release cited the scenario of Kathy Reither of Northampton County, who identified as Curtis Total Provider two times before Xmas when her furnace was possessing hassle. “Curtis Total Provider created all these statements,” Reither explained. “All these issues that ended up improper with my furnace, that if he even attempted to thoroughly clean my furnace it was going to crumble. All lies.”
Shoppers who consider they or spouse and children associates could have been victims of deceptive techniques by Curtis Complete Support can file a complaint online with the Bureau of Buyer Defense, electronic mail [email protected] or simply call 800-441-2555.
Consumers are also urged to talk to aged household customers if they had a unfavorable knowledge with Curtis Total Provider and report any these kinds of issues to the Workplace of Lawyer General’s Bureau of Buyer Protection.
Contractors who have information and facts pertaining to the alleged company techniques of this organization really should also get in touch with the bureau, Shapiro mentioned. The match was filed in Lehigh County Court docket by deputy lawyers standard Melissa Kaplan and Shawn Bachman.
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